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Join our Customer Services Team!

Eagle Web Press - Salem, OR

Customer Services Representative (Salem, OR)


Eagle Web Press, the Oregon printing facility for Eagle Northwest Media/Eagle Newspapers, is searching for a new customer services team member - - one who will coordinate production of in-house printing and associated services, along with outside services to meet our customers’ printing needs.

Working with the valued customer from the start to finish of the project, the successful applicant will need to display clear and proactive verbal communication and listening skills to keep the customer informed of the job status, to solicit and resolve inquiries and concerns, to obtain approval for materials used, and provide quality control oversite to ensure customer’s satisfaction with the product.  Excellent time management and organizational skills are a must.  Attention to detail, accuracy, dependability, the ability to work with clear deadlines and be a contributing team player – essential.

4 to 5 years of recent customer service experience is required.  That you have recent/current work experience in the print industry is preferred, but will train and coach the applicant who is eager to learn.  Full-time position, M-F.  Hourly wage rate from $13.50 to $18.00 depending on experience.  Excellent benefits package that includes health care, dental, life insurance, vacation, sick and personal time, 401(k) and Flexible Spending Account (FSA) Pre-employment drug screening required. EOE.

If this sounds like an opportunity that will further your career path, then let us hear from you!  Please email a resume and cover letter to Danny Perry,  dperry@eaglewebpress.com  No phone calls, please.

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